When your boiler fails, it can be annoying, uncomfortable, and even dangerous. You’ll want your boiler back up and running as quickly as possible so you can continue to live – and bathe – comfortably. Here are some things you can do.

If your boiler isn’t working, before you assume it’s broken, make sure it’s getting enough gas, electricity, and water. Check whether other gas appliances, such as ovens and stoves, are operating in your house. If not, you may be experiencing a gas supply issue and should contact your gas supply network. Check to see whether your boiler is turned on, too – it could be as simple as this.

You should never attempt to fix your boiler (or any other gas equipment) on your own. This is not only unsafe, but it may void any warranty or insurance coverage you have on it. The conditions of your warranty or insurance policy will stipulate who you should utilise for repairs in some cases, otherwise you’ll need to contact a reputable heating engineer to repair or even replace your boiler.

When you first call a qualified engineer, give them the brand and model of the boiler, as well as any error numbers it is showing. They may walk you through a few steps over the line to help you solve typical minor boiler problems that you can fix on your own, such as low pressure, frozen condensate pumps, out-of-service pilot lights, and improper boiler or thermostat settings. Based on the information you offer, they’ll be able to determine if the condition is dangerous, whether the boiler requires urgent repair, or whether you need to evacuate the house.